OUR COVID FLEXIBLE BOOKING TERMS
In these difficult times for travel we are trying to make any Covid related changes, cancellations and postponements as easy as possible.
WHAT OUR COVID FLEXIBLE BOOKING TERMS INCLUDE:
If the Retreat is cancelled by us at any time up to the day of arrival you will be offered the option to:
Postpone the retreat to a later date.
You will be offered a refund.
If the Retreat is going ahead but you need to cancel 14 days or less before arrival due to Covid-19 we agree to waive our normal cancellation terms and offer you the option to move to a new date, or get 90% refund in the event that (10% will be kept to cover administration and re-adveritising the place):
- You are prevented from travelling due to your government banning non-essential travel to the destination.
- You are prevented from travelling due to a national or local lock down.
- You have tested positive for covid 19.
If you have made your booking through a third party agent you will need to contact them directly regarding their cancellation and refund policy.
We recommend our customers take out travel insurance with specific Covid-19 cancellation and curtailment provision which is now available from many reputable providers.